Welcome to ML Doctors

With over 12 years’ professional industry experience, ML Doctors is an established, experienced, accredited provider of independent quality medico-legal reports which are required by individuals for the processing of personal injury claims.

Working together with Medical Experts across the UK, we can source the right Medical Experts with the relevant qualifications in the most convenient location to produce the medical reports that you require.

At ML Doctors we pride ourselves on putting the client first. That means that no matter what your requirements you can be assured of our commitment to providing the right solution

Welcome to ML Doctors

Celebrating its 12th Anniversary in the Medico-Legal Industry.
We would like to thank everyone for their continuous support,
trust and loyalty throughout the years

Unrepresented Claimant

This is where you are managing your own personal injury claim, through the Official Injury Claim Portal. An independent medical report is required to support your personal injury claim.

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Represented Claimant

This is where you have appointed a solicitor or company who deals with claims management, to help you process your Personal Injury Claim and act on your behalf.

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We’re always available for clients with any reporting requirements

You can easily reach us via the phone number below:

Why choose ML DOCTORS ?


Expertise

National panel of experienced and fully vetted experts – covering a wide range of locations. and vast experience of working with Personal Injury Claimants since 2009

Quality

Proven high quality service levels. Committed to investing in technology and our employees to streamline and enhance the Medico Legal Reporting process

Outstanding

Outstanding Medical Reports prepared by our accredited experts. Every single report is quality checked to ensure accuracy and CPR compliance

Appointments

Wide selection of appointments available every week/month.

Accredited

Regularly audited by MedCo (our Regulators) and ISO external auditors to ensure we meet strict compliance and regulatory criteria and service standards

Welcome to ML Doctors

ML Doctors has over 12 years’ professional industry experience.

ML Doctors is an established, experienced, accredited provider of independent quality medico-legal reports which are required by individuals for the processing of personal injury claims.

Working together with Medical Experts across the UK, we can source the right Medical Experts with the relevant qualifications in the most convenient location to produce the medical reports that you require.

At ML Doctors we pride ourselves in putting our clients first. That means that no matter what your requirements you can be assured of our commitment to providing you with the right solution.





Our Medical Experts

Our panel of medical experts are vetted to ensure they have the appropriate skills, qualifications, and experience to provide accurate, quality medical reports and with the provision of national coverage with venues located throughout England and Wales for your convenience.

ML Doctors regularly audit experts on our panel and request feedback from our clients to ensure that service standards are being achieved with results communicated to the medical experts to continuously develop and improve our service offering.

Our Services

CUSTOMER SERVICE CHARTER

Our Customer Service Charter clearly states our service commitments to you as a valued client and the service you can rightfully expect when interacting with us. These commitments will be built into our training programs; our business processes; and measured through our performance management systems.

OUR SERVICE COMMITMENTS TO OUR CUSTOMERS

ML Doctors will:


Do what we say we will



Be helpful, courteous and treat our clients fairly and with respect and professionalism



Provide our clients with clear and accurate information with an awareness of their varying needs



Keep our clients updated, answer questions promptly and provide a proactive response



Develop and support our employees so that they are competent, knowledgeable and experts in their field


Protect our clients’ information in accordance with ML Doctors’ GDPR Policies and Processes (ML Doctors are ISO 27001 accredited)


Actively listen to what our clients tell us and act on their feedback to continually improve our service

What our Clients Say

All Medical Agencies are not the same. ML Doctors are the best by far

Penn Faraday Solicitors

We have been particularly pleased with the efficient and helpful service provided by ML Doctors.

United Solicitors

I would strongly recommend ML Doctors for all your Medico Legal reporting needs.

Viceroy Law

Recent news

Claim Walkthrough

  • Law

brief walkthrough regarding the Official Injury Claims process....

Introducing the New Claims Portal

  • Law

On the 31st May 2021 the New Official Injury Claims portal will be live for the new claims process...

FAQs

  • FAQ

Fequently asked questions regarding the new claims process...